At Vital Farms, we work with over 300 family farmers who are committed to raising their girls with care and respect. Some have been farming their whole lives, while others are just getting started. But no matter where they are on their journey, each of our farmers is championed by our trusty Farm Support Crew.
Speaking of our Farm Support Crew…meet Cindy, our Farm Support Specialist!
Cindy works behind the scenes to cultivate relationships with our farmers, set them up for success, and help them raise their girls.
“I’ll drop anything for my farmers. They can call me at 6am or 11pm, and I’ll always answer. At the end of the day they’ve got the health of all those hens to look after, and It’s my job to help them out.”
“My job is to make sure my farmers are well supported. When I’m visiting my farms, I ensure the hens are doing the best they can with the systems we put in place.”
Cindy connects with her farmers with an open heart and mind. She puts in extra time to get to know them, thus transforming business relationships into friendships.
“I care deeply for the people I interact with,” Cindy shares, “I’ll drop anything for my farmers. They can call me at 6am or 11pm, and I’ll always answer. At the end of the day they’ve got the health of all those hens to look after, and It’s my job to help them out.”
As Cindy’s time with her farmers increases, so do her stories. It’s not uncommon for her to end a visit with friendly conversations shared around the table over sweet tea and freshly baked cookies. Her presence ignites a spark of gratitude, spreading effortlessly from farmer to family.
“One of my farms has two little girls. One of them was collecting eggs while I was doing my paperwork, and she asked, ‘How do you do that?’ It was fun to go through the math with her and teach her about my work. She was excited to learn. She said, ‘Oh, thank you so much for showing me; I’ve always wondered how my dad did that!
“I enjoy connecting with my farmer’s children because I know at some point they’ll take over the farm. If they can make a connection with me and I can help them grow into that goal, then that’s huge.”
“We wouldn’t want to do it without you”
Cindy’s favorite part of working with farmers is their constant willingness and desire to do better than she asks of them. Cindy describes her farmer relationships as symbiotic, motivated by shared ambitions.
“I had a farmer who finished an audit with a perfect score on her compliance report. When I texted her to share the news, she was so thankful. It made my heart so happy when she said, ‘Thank you for getting me set up from the start and answering all my questions. We wouldn’t want to do it without you.'”
